At Lifttech, we strive to make the entire sales process as trouble-free as possible. This includes the invoicing and payment collection for your purchase. Our current invoicing procedure is as follows:
All invoices are sent via email, unless a portal is required for invoicing. Many companies have separate email addresses for invoice remittance versus other communications, so please ensure you provide this information to your sales representative at the time of your order. Our accounting department prefers to have both email and phone contact information for the purchaser’s accounts payable department, in case any questions or problems arise.
In the case of invoicing through a portal, we still need a way to contact the AP department if there are any questions or issues with the portal, the invoice, or other related matters. Again, we prefer to have both email and phone contact information.
If you have any specific requirements related to invoicing, please notify us at the time of your order so we can avoid any delays in processing.
ProForma Invoicing
ProForma Invoices for full or partial prepayment are sent as soon as possible after we receive an order. If the prepayment is for a partial amount, an updated invoice reflecting the remainder due is sent out near the time of shipment. The updated invoice will also reflect any changes made to the order with revised pricing.
If you prepay for shipping, please be aware that we reserve the right to invoice you for any increases in shipping costs from the time your prepayment is received until the product ships.
Pro forma terms are often Due Upon receipt, or a Percentage Due Upon Receipt, with the remainder due either before shipment or at Net Terms after shipment. Terms will be discussed with you when you place your order, as requirements vary depending on the situation.
Regular Invoicing
Regular invoices are sent after your order ships. If the shipment is sent collect/3rd party, you will receive your invoice more quickly. Shipments sent with Prepay and Add terms are often invoiced later, as we wait for the final shipping costs before sending an invoice.
Standard invoicing terms are Net 30 Days, and all invoiced amounts are in US Dollars. Payment options and policies are as follows:
- We accept payment via check, ACH, and all major credit cards.
- All credit card payments will incur a 3.5% convenience fee.
- Orders under $500 will incur a $25 processing fee for small orders.
- If you are sending an ACH payment internationally, our regular bank does not have a SWIFT code, but it is still able to receive payments from all countries. We have set up an additional bank account that can be used if an international bank absolutely requires a SWIFT code for an ACH/wire transfer.